Gift cards available through the Gear Store are designed to provide customers with a convenient way to purchase eligible merchandise available exclusively through the store. These cards are intended only for use on the Gear Store platform and may be applied toward qualifying physical products offered through the website. They are not valid for use on other websites, external marketplaces, third-party services, or digital platforms associated with other brands or services. Customers should understand that gift cards are limited to the store environment where they were issued and cannot be transferred for use in separate systems.

All gift card purchases are considered complete and final after the transaction has been successfully processed. Gift cards cannot normally be returned, exchanged, canceled, or refunded after purchase. Any exceptions to this policy will only be considered when required by applicable laws or regulations. Customers are responsible for reviewing the purchase information carefully before completing a gift card order, including the intended recipient, amount, and transaction details, as completed gift card purchases generally cannot be reversed.

If an order paid for with a gift card is later approved for a refund, the refunded value will typically be returned in the form of a new gift card rather than being credited back to the original payment method. This applies to situations where the gift card was the payment source for the transaction. If another payment method was also used, the refund process may be handled according to the portion paid through each method. Replacement gift cards issued through refunds will maintain the same purpose and usage restrictions as the original card and may be used for future eligible purchases within the Gear Store.

Gift cards remain available for use only during their stated validity period. Under standard conditions, gift card balances remain active for five years from the date of purchase. After the expiration period has passed, any unused balance may no longer be available for redemption unless a different requirement applies under local laws. Customers are encouraged to monitor their gift card balance and use available funds before the expiration date to ensure the full value can be applied toward merchandise purchases.

Although customers are not required to immediately spend the full value of a gift card, extended periods of inactivity do not pause or reset the expiration period. Gift cards will continue to follow the original validity timeline regardless of whether they are actively used. Customers should keep track of their card details and remaining balance to avoid losing access to unused funds after the applicable expiration period.

A gift card may be used across multiple orders until the available balance has been fully redeemed. If the purchase total is lower than the remaining card balance, the unused amount will stay available for future eligible transactions. Once the entire balance has been spent, the gift card will no longer have payment value. Gift cards cannot be reloaded or replenished with additional funds after the original amount has been used.

Customers may use multiple gift cards during a single checkout when the system allows combined redemption. This provides flexibility for customers who have more than one active gift card balance available. Gift cards may also be used together with other accepted payment methods when the total purchase amount exceeds the remaining gift card value. Where applicable, gift cards may be combined with eligible promotional discounts, provided that the promotion terms allow such use. However, gift cards cannot be used to purchase additional gift cards, as gift card-to-gift card transactions are not supported.

Gift card balances may be applied toward eligible order-related charges, including merchandise costs, applicable taxes, and shipping fees. This allows customers to use their available balance toward the overall checkout amount rather than limiting usage only to product prices. If the gift card balance does not cover the full transaction total, customers may complete the remaining payment amount through another available payment method.

Promotional discount codes generally cannot be applied when purchasing a gift card. Gift cards are considered a prepaid payment product and are typically excluded from discount campaigns or promotional pricing. However, after a gift card has been purchased and later used as a payment method for eligible merchandise, customers may still be able to apply valid discount codes to qualifying items within the same order, depending on the specific promotion requirements.

Gift cards do not have cash value outside of the Gear Store and cannot be exchanged for cash, transferred into monetary credit, or redeemed through external services. They are intended solely as a prepaid payment option for eligible purchases made through the store. Customers who purchase, receive, or use a gift card acknowledge and agree that the card is subject to all applicable usage conditions, limitations, and expiration requirements.